Effective Date: July 2, 2025
1. Shipping Regions
We currently ship only within Egypt.
2. Carrier
All orders are shipped via Bosta Egypt.
3. Order Processing
- Orders are processed and handed off to Bosta within 0–1 business days of placement.
- Cut‑off time for same‑day dispatch is 12:00 PM local time. Orders placed after 12:00 PM will be processed the next business day.
4. Shipping Rates
Shipping fees are based on flat rates (subject to change):
- Free for Alexandria addresses
- 80 EGP for Cairo and Giza
- 110 EGP for all other Egyptian governorates
5. Delivery Estimates
Once dispatched, delivery typically takes 2–3 business days to reach you.
6. Tracking & Notifications
- As soon as your order ships, you will receive an automated email containing your Bosta tracking number and a link to track your shipment.
- You can also view tracking information at any time on the “My Orders” page of your account.
7. Insurance & Liability
Please refer to our Refund and Return Policy for information on inspecting packages, reporting damage, and insurance coverage:
https://electrohub-eg.com/refund_returns/
8. Exceptions & Restrictions
- No products are excluded from standard shipping at this time.
- We cannot deliver to P.O. boxes or military APO/FPO addresses.
9. Failed Deliveries & Returns
If Bosta is unable to deliver your order (unclaimed, refused, or undeliverable), it will be returned to ElectroHub. Return‑to‑sender fees and handling may be deducted in accordance with our Refund and Return Policy:
https://electrohub-eg.com/refund_returns/